Peet’s ‘Order Ahead’ App
Peet’s Coffee & Tea Mobile App
United States
Peet’s Coffee recently expanded its Order Ahead phone app with the goal of enhancing the customer experience. Now consumers can save time by ordering in advance and find orders waiting when they arrive.
Using the app, customers can browse beverage, bean and food options and customize each order. The app also tracks purchases and tallies benefits for the Peetnik Rewards loyalty program. Using the app, each customer also can digitally pay for each purchase, send an e-gift to someone and use GPS to locate the nearby Peet’s store.
The new app will roll out throughout 2019.
“We are excited to nationally expand the Order Ahead feature of our Peet’s mobile app, making our handcrafted coffee more accessible than ever,” said Jessica Mitchell, Peet’s Coffee’s senior director of retail. “We pride ourselves on providing first-rate service and a great cup of coffee and know our customers value their time. Ensuring the convenience of placing and paying for an expertly crafted order without waiting in line represents a wonderful opportunity to recognize customers for their loyal business in a reliable and easy-to-use way that they expect.”
The mobile app can be downloaded for iOS devices through the App Store and for Android devices from the Google Play Store.